Refunds and Terms of service

  • Change and Cancellation Policies:

    Cancellations: Must be made via our contact page or email info@village29.com

    A $100.00 cancellation fee will be deducted from the amount of the refund given to the customer if request is more than 30 days before scheduled arrival. Camping deduction is $25

    Cancellations made less than 30 days before schedules arrival are non-refundable.

    Transfers: Reservations are transferrable at the discretion of management and must be made via email to info@village29.com at least 7 days before scheduled arrival.

    No-shows:

    Reserved campsites will be held until 2 pm on the Saturday following your scheduled arrival.

    No-shows, early departures, or cancellations after the scheduled arrival date are not entitled to a refund. 

    Refunds:

    Refunds must be requested no later than 14 days after your scheduled departure date.

    •   Reservation Fee:  Reservation fees are NON-REFUNDABLE.

    •   Refunds for Bankcard Purchases: Refunds for bankcard payments will be issued as a credit to the original bankcard. Please note the charge on your bankcard statement will read "Village 29".

    •   Refunds for Emergency Closures: In the event of an emergency closure, Village 29 will attempt to notify users and offer alternate sites (as appropriate). If this is not possible, reservations will be cancelled and all fees paid will be refunded.

     

    Changes to the Policies and Procedures: Village 29 reserves the right, when necessary, to modify reservation policies. 


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